Statement of Work
Create a professional Statement of Work for plumbing company owners. Define scope, backflow prevention, permits, UPC compliance, and payment terms to avoid water damage,
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As a plumbing company owner, you face constant exposure when a homeowner calls about a leaking drain line only to discover your crew’s rough-in work caused water damage in an adjacent condo unit.... Read more
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Legal Document
Service Provider
[provider_name]
Client
[client_name]
The Provider shall perform the following work and deliver the following deliverables (collectively, the "Deliverables") in connection with the Project: [deliverables] The foregoing constitutes the complete scope of work for this SOW. Any work, services, or deliverables not expressly described above are excluded from the scope of this SOW and shall require a separate written agreement or a Change Order executed in accordance with Section 6 of this SOW. The Provider shall not be obligated to perform any work outside the scope defined herein unless authorized through the change order process described below.
Each Deliverable shall be subject to the following acceptance criteria (the "Acceptance Criteria"), which the Client shall use to evaluate whether a Deliverable has been satisfactorily completed: [acceptance_criteria] Upon delivery of each Deliverable, the Client shall have ten (10) business days to review and evaluate the Deliverable against the Acceptance Criteria (the "Review Period"). If the Deliverable meets the Acceptance Criteria, the Client shall provide written acceptance to the Provider. If the Deliverable does not meet the Acceptance Criteria, the Client shall provide the Provider with a written description of the specific deficiencies within the Review Period. The Provider shall then have a reasonable period, not to exceed ten (10) business days, to correct the identified deficiencies and resubmit the Deliverable for review. If the Client fails to provide written acceptance or rejection within the Review Period, the Deliverable shall be deemed accepted.
The Project shall commence on [start_date] and the Provider shall use commercially reasonable efforts to complete all Deliverables within [timeline] from the Effective Date (the "Project Timeline"). The Provider shall promptly notify the Client in writing if any circumstance arises that may materially affect the Provider's ability to meet the Project Timeline. Any delays caused by the Client's failure to provide required information, feedback, approvals, or access in a timely manner shall extend the Project Timeline by a period equal to the duration of such delay. The Parties acknowledge that the Project Timeline is an estimate based on the information available as of the Effective Date and may be adjusted by mutual written agreement.
The total budget for the Project shall be $[budget] (the "Project Budget"). All amounts are stated in United States Dollars. The Project Budget includes all fees for the Provider's services, labor, and expertise required to complete the Deliverables described in Section 2. Unless otherwise agreed in writing, the Project Budget does not include reimbursable expenses such as travel, materials, software licenses, or third-party services, which shall be invoiced separately with supporting documentation.
The Parties acknowledge that modifications to the scope of work, Deliverables, timeline, or budget may become necessary during the course of the Project. Any such modifications shall be documented and approved through the change order process described below.
The Provider represents and warrants that: (a) all Deliverables shall conform to the specifications and Acceptance Criteria set forth in this SOW; (b) all work shall be performed in a professional and workmanlike manner by qualified personnel with the requisite skills and experience; (c) the Deliverables shall be original works of authorship and shall not infringe upon the intellectual property rights of any third party; (d) the Provider has the full right, power, and authority to enter into this SOW and to perform its obligations hereunder; and (e) the Provider shall comply with all applicable laws, regulations, and industry standards in the performance of its obligations. The Provider shall, at its own expense, promptly correct any Deliverable that fails to conform to the warranties set forth above, provided that the Client notifies the Provider of such non-conformity in writing within thirty (30) calendar days following acceptance of the applicable Deliverable. EXCEPT AS EXPRESSLY SET FORTH IN THIS SOW, THE PROVIDER MAKES NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO THIS SOW, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY OF THE PROVIDER UNDER THIS SOW SHALL NOT EXCEED THE TOTAL PROJECT BUDGET ACTUALLY PAID BY THE CLIENT TO THE PROVIDER UNDER THIS SOW. THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE THE TERMINATION OR EXPIRATION OF THIS SOW.
Either Party may terminate this SOW for convenience by providing thirty (30) calendar days' prior written notice to the other Party. Either Party may terminate this SOW immediately upon written notice if the other Party: (a) materially breaches any term or condition of this SOW and fails to cure such breach within fifteen (15) calendar days after receiving written notice thereof; (b) becomes insolvent, files for bankruptcy, or has a receiver appointed for a substantial portion of its assets; or (c) ceases to conduct business in the normal course. Upon termination of this SOW for any reason: (i) the Client shall pay the Provider for all work satisfactorily performed and all Deliverables accepted through the effective date of termination, as well as any non-cancellable expenses properly incurred prior to the notice of termination; (ii) the Provider shall promptly deliver to the Client all completed and in-progress Deliverables, work product, and materials produced in connection with the Project; and (iii) each Party shall return or destroy all Confidential Information of the other Party in its possession. The provisions of this SOW that by their nature are intended to survive termination shall so survive, including but not limited to Sections 7, 8, and 10.
Entire Agreement. This SOW, together with any exhibits, schedules, Change Orders, or attachments hereto, constitutes the entire agreement between the Parties with respect to the Project and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written, relating to the subject matter hereof. Amendments. Except as otherwise provided in Section 6 regarding Change Orders, no amendment, modification, or supplement to this SOW shall be valid or binding unless made in writing and duly executed by authorized representatives of both Parties. Waiver. No waiver of any provision of this SOW shall be effective unless made in writing and signed by the waiving Party. The failure of either Party to enforce any right or provision of this SOW shall not constitute a waiver of such right or provision or of any subsequent breach thereof. Severability. If any provision of this SOW is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the Parties' original intent. Assignment. Neither Party may assign or transfer this SOW, in whole or in part, without the prior written consent of the other Party, which consent shall not be unreasonably withheld. Any purported assignment in violation of this section shall be null and void. Notices. All notices, requests, demands, and other communications under this SOW shall be in writing and shall be deemed duly given when delivered personally, sent by certified mail (return receipt requested), or sent by nationally recognized overnight courier to the addresses of the respective Parties as set forth herein or to such other address as either Party may designate in writing. Independent Contractor. The Provider is an independent contractor and nothing in this SOW shall be construed to create a partnership, joint venture, agency, or employment relationship between the Parties. The Provider shall have no authority to bind or commit the Client in any manner. Force Majeure. Neither Party shall be liable for any delay or failure to perform its obligations under this SOW to the extent that such delay or failure is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, labor disputes, government orders, or pandemic.
Contractor shall perform all work in strict accordance with the latest edition of the Uniform Plumbing Code (UPC) as published by the International Association of Plumbing and Mechanical Officials (IAPMO) and any amendments adopted by the local jurisdiction. All installations, materials, and testing procedures shall meet or exceed UPC requirements for backflow prevention, drainage, and water supply systems. Any deviation must be approved in writing by the Authority Having Jurisdiction and documented via change order. Failure to comply shall constitute a material breach, entitling the client to withhold final payment until corrections are made at Contractor’s sole expense. This clause is intended to reduce code violation liability that frequently arises when plumbing company owners overlook jurisdiction-specific amendments.
Contractor maintains commercial general liability insurance including coverage for sudden and accidental pollution as required under the Clean Water Act (CWA) administered by the EPA. Client agrees to indemnify and hold Contractor harmless for any pre-existing conditions, improper use of new fixtures by occupants, or damage caused by failure of systems outside the defined scope of work. Contractor’s liability for water damage is strictly limited to the amount of its applicable insurance policy limits. This provision protects plumbing company owners from open-ended claims when a previously undetected leak in an old drain line is discovered after new work commences.
All work shall be performed in compliance with the Occupational Safety and Health Act (OSHA) and specifically 29 CFR §1926 Subpart P for excavations and Subpart K for electrical safety near water lines. Contractor shall maintain an active written safety program and require all employees to complete OSHA 10-hour construction training. Client shall provide unobstructed access and notify Contractor of any known site hazards. In the event of a worker injury caused by undisclosed site conditions, Client agrees to cooperate fully with the workers’ compensation insurer and not pursue contribution claims against Contractor. This clause directly addresses common liabilities faced by plumbing company owners when crew members are injured on unfamiliar job sites.
Contractor represents that all technicians installing or testing backflow prevention assemblies hold current certification issued by a recognized authority in accordance with state plumbing licensing statutes and local health department regulations. Test results and certification numbers shall be recorded on the final inspection report and delivered to Client within seven days of successful testing. Any future decertification or code change that requires re-testing shall be treated as additional work subject to a separate change order at then-current rates. This clause prevents disputes over regulatory compliance that can delay final payment and expose the plumbing company owner to regulatory fines.
[fixtures schedule]
[testing requirements]
[excluded work]
IN WITNESS WHEREOF, the Parties have executed this Statement of Work as of the Effective Date first written above. Each Party represents and warrants that the individual signing below has the full power and authority to bind such Party to the terms and conditions of this Statement of Work.
Provider
Name: Provider
Date: ___________________
Client
Name: Client
Date: ___________________
As a plumbing company owner, you face constant exposure when a homeowner calls about a leaking drain line only to discover your crew’s rough-in work caused water damage in an adjacent condo unit. Suddenly you’re hit with a six-figure claim, code violation notices from the local building department, and a warranty dispute because the fixture installation didn’t meet Uniform Plumbing Code (UPC) standards. A generic contract won’t cut it. A tailored Statement of Work for plumbing company owner details every task from backflow prevention certification to permit acquisition, fixture schedule, and drain line testing so both you and the client are crystal clear on responsibilities. It incorporates OSHA-compliant safety protocols for your crew, explicitly limits your liability for pre-existing conditions, and spells out change-order procedures before you touch a single pipe. Without this document you risk scope creep on complex commercial jobs, delayed payments when milestones like pressure testing aren’t documented, and endless warranty claims that eat into your margins. Using a precise SOW aligned with the Clean Water Act discharge rules and state contractor licensing requirements gives you enforceable proof that you performed the work correctly, helping you get paid faster and sleep better at night.
Beyond the standard statement of work sections, this template adds fields specific to Plumbing Company Owner:
A Statement of Work (SOW) legally outlines and governs the work to be performed under a contract, providing specificity on the project scope, deliverables, timelines, and responsibilities of involved parties.
Warranty Claims
Clearly define warranty terms and conditions, including scope and duration of warranties, in contracts.
Worker Injuries
Utilize worker safety agreements and ensure compliance with OSHA regulations; include an insurance clause for workers' compensation.
For this statement of work to be legally valid:
Common mistakes to avoid:
Uniform Plumbing Code (UPC)
A model code adopted by various states to regulate the standards for plumbing installation and maintenance.
Enforced by International Association of Plumbing and Mechanical Officials (IAPMO)
State Building Codes
These codes govern construction practices, including plumbing. They may vary by state but commonly include standards for installation, materials, and safety.
Enforced by State-specific agencies or departments, such as the Department of Buildings or similar entities.
Clean Water Act (CWA)
A federal law that regulates the discharge of pollutants into the waters of the United States and quality standards for surface waters, impacting plumbing operations related to waste disposal.
Enforced by Environmental Protection Agency (EPA)
Occupational Safety and Health Act (OSHA)
Ensures workplace safety and health standards, which include requirements for plumbing companies to prevent workplace injuries.
Enforced by Occupational Safety and Health Administration (OSHA)
Recommended coverage: General Liability Insurance · Professional Liability Insurance (E&O) · Workers' Compensation Insurance · Commercial Auto Insurance
A basic service agreement rarely addresses plumbing-specific risks such as backflow prevention testing, UPC compliance inspections, or responsibility for obtaining local permits. A dedicated Statement of Work for plumbing company owner spells out exact tasks like rough-in, fixture installation, drain line camera inspection, and pressure testing with clear acceptance criteria. This prevents disputes when a client later claims the work caused water damage. The document also references required OSHA workplace safety measures (29 CFR §1926) and ties payment to verifiable milestones, reducing the chance of non-payment or costly litigation.
The Scope of Work must list every deliverable: type and brand of fixtures, location of rough-in, backflow prevention device model and certification number, required permits, drain line materials, and testing protocols. It should reference compliance with the Uniform Plumbing Code (UPC) published by IAPMO and any state-adopted amendments. Clearly stating what is excluded (e.g., asbestos abatement or structural modifications) prevents scope creep and protects the plumbing company owner from unplanned liability.
The Statement of Work incorporates an acknowledgment that all field personnel will follow OSHA standards under the Occupational Safety and Health Act. It requires the client to provide safe access, identifies who is responsible for lock-out/tag-out procedures on existing water lines, and mandates proof of workers’ compensation coverage. By documenting these responsibilities up front, the plumbing company owner reduces exposure to joint-liability claims if a crew member is injured due to site conditions outside the contractor’s control.
While the core template works for both, commercial projects usually require additional clauses covering higher flow-rate backflow prevention, grease trap sizing, and coordination with the building’s engineer of record. The SOW for plumbing company owner should include selectable options so you can tailor deliverables, insurance limits, and Clean Water Act compliance language to the project type without rewriting the entire document each time.
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